4 Easy Steps To Getting Started on Twitter
May 14, 2012 | By Jesse Bouman |
Twitter is a great tool for communication. Companies and organizations of all sizes can utilize Twitter for their own needs. But getting started on Twitter can be daunting, which is why many people don’t get started on Twitter. I’ve found Twitter to be a valuable tool, even with a follower total near 1,000. So here are 4 easy steps to getting started on Twitter.
Getting Started
The first step can sometimes be the hardest. Getting an actual profile on Twitter is not difficult. As you can see below, all you need to get started is a name and an email address. That’s not too hard is it?
Once you’ve gotten past the initial fear of just signing up, picking your username is next. This is the name that people will use when tweeting with you. So it’s important to make it memorable and associated with your brand. So shy away from the ’90s AIM screen name (i.e. @StFrmInsurWeHo7). I know it might be difficult with so many Twitter users out there now (Demeter’s had to be @demeterinteract) but do the best you can. You can always change this in the future, but you’ll lose SEO rankings that you’ll build with your Twitter account. So it’s preferable to keep the same name you started with.
Filling out your profile is the final step to getting started. This is a very crucial step. Your profile is where you tell the world about yourself. Your avatar image is a good place for branding. It’s what the majority of people who tweet with you will see. Custom backgrounds are nice, but with so many third party tools out there, your avatar is the best place for visual branding. Always have a website listed. Users will be inquisitive and click on your link to find out more about you. Don’t leave this out. Your bio is your 3 second pitch. Who are you? Boil your company down to one or two sentences. People will use this bio as a quick way to filter whether or not it’s worth following you. Don’t give them a reason not to follow you.
Listen
Listening is often the most overlooked aspect of Twitter, and social media in general. Many people start a Twitter account and start to blast out tweets left and right. No! I, along with many others, have used the cocktail party analogy in the past when describing Twitter. When you walk into a cocktail party, there is already a stream of conversation happening. It doesn’t make sense to walk into the room and start shouting, “Look at me! I’m wearing a blue blazer!” It’s off putting and people aren’t going to flock to you for conversation. What you do is listen, find like minded people, and join their conversation when appropriate. After which, it’s acceptable for you to guide the conversation.
So instead of tweeting links to your website and asking people to follow you on Facebook, use Twitter’ search function to find out what people are talking about in your industry and with your competitors. From there, you’ll also find specific hashtags people are using, which will further help you understand the current conversation.
Relax and Be Yourself
I’ve found that many new Twitter users get really uptight about what they should be posting. Many think they’re not interesting. This fear can be paralyzing and prevents too many people from actually using Twitter. My advice is to just relax, and be yourself. You have customers already right? Why do they like you? Let that come out in your tweets. Your personality will eventually come out. One thing I like to tell people is, it’s ok to “mess up” in the beginning. I’d rather you break some Twitter etiquette or tweet something banal than nothing at all. (Plus, you won’t have thousands of followers to harp on your mistake.) Twitter doesn’t have to be stressful.
Be Consistent
The fourth step is what will really help build your Twitter following and relationships. Be consistent with your tweeting. I know tweeting can be somewhat time consuming, (Here are some tools that I recommend to make your life easier) but you don’t have to tweet every 15 minutes to be effective. Just make sure you’re tweeting on a daily basis and responding as quickly as possible to @ mentions. Going days between tweets and responses will kill momentum and enthusiasm to tweet with you. People won’t follow a Twitter account that tweets every four days. Get into a routine, figure out what works for you, and follow that everyday. It’s just like working out. Start slow, find your rythme, and keep at it.
Twitter is a fabulous tool for small business, if they’d just make the time to use it! So follow these 4 easy steps to getting started on Twitter and your Twitter experience will start off on the right foot. Please feel free to tweet with me @jessebouman or @demeterinteract for more advice.











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